We’re excited to share the latest updates in this release! This round includes new features and key improvements to enhance your experience and boost performance.

What’s New

Shipping Label Creation Update: See Carrier Rates at a Glance

We’ve enhanced our shipping label creation process to help you make more informed decisions, faster. Now, when creating a shipping label, you’ll see real-time carrier rates with a user-friendly comparison that highlights:

  • Best Value – Recommended option based on speed and cost
  • Cheapest – The lowest-cost shipping option available
  • Fastest – The quickest delivery method

New Field Added to Payer / Payer Plan Detail Report: Unique Payer ID

We’ve added a new field to the Payer / Payer Plan Detail Report: Unique Payer ID.

This reference identifier allows you to:

  • Easily map payers across external systems
  • Better manage and track payer data
  • Improve integration workflows with third-party applications

The Unique Payer ID provides a reliable, consistent way to reference payers programmatically or within data exports.

New Field Added: Facility Name in Order Reports

We’ve added the Facility Name field to both the Order History and Order Fulfillment reports.

This enhancement allows you to:

  • Easily identify where each order was fulfilled
  • Gain better insight into multi-facility operations
  • Improve tracking, reporting, and operational analysis

New Field Added to Invoice Detail Report: Hold Reason

We’ve added a new field to the Invoice Detail Report: Hold Reason.

This update provides greater visibility into why an invoice may be on hold, helping you:

  • Identify and resolve invoice issues more efficiently
  • Improve workflow transparency
  • Enhance reporting and audit capabilities

API Update: Enhanced /v1/products/{id} Response for Components

We’ve updated the /v1/products/{id} endpoint to improve data consistency.

Now, for each element in the “components” array, the response will include the same detailed information as provided for the root product. This enhancement allows for:

  • More consistent and complete product data structures
  • Easier handling of bundled products
  • Simplified integration and data parsing in external systems

API Update: IsAttached Field Added to Document Management Endpoints

We’ve introduced a new field, IsAttached, to the following Document Management API endpoints:

  • GET /v1/document-management/{id}
    • Now includes the IsAttached field in the response.
  • GET /v1/document-management
    • Now supports filtering by the IsAttached field to help you query documents based on attachment status.
  • PUT /v1/document-management/{id}
    • Now allows updating the IsAttached status

Key Benefits:

  • Determine whether a document has been attached to a patient record
  • Query and filter documents more efficiently

Ongoing System Performance Improvements and Fixes. We’re always working behind the scenes to make things run better—fixing bugs, improving performance, and optimizing the system so your experience keeps getting smoother.